Welcome to the
TripLog Help Centre
Getting started
Topics
Mileage
Expense
Time
Mileage devices
Mileage courses
Integrations
FAQ
What if I only want mileage and expense tracking?
TripLog allows administrators to turn off components that do not fit their business criteria, such as: mileage, expense, time and scheduling, and/or trucking. It can be customised at TripLog web dashboard -> Manage -> Settings -> Customization -> Turn on/off Features.
What are the autostart options?
Auto start options are ways you can let the app automatically track vehicle mileage. We have several to choose from, such as: MagicTrip (most popular), TripLog Drive™ GPS device, TripLog Beacon, Plug-N-Go, Car Bluetooth, and more.
What's the difference between the TripLog Beacon vs. TripLog Drive™?
TripLog Beacon:
- Bluetooth 4.0 Low Energy (BLE)
- Assist mobile app with instant trip detection
- Low battery usage
TripLog Drive:
- Advanced GPS chip: concurrent reception of up to 3 GPS satellite systems
- Real-time & offline tracking modes: 4MB memory, holds up to 1 month of driving data
- Near zero battery usage: offloads mobile phone GPS use
- Trip classification button: push to classify with a 3-colour LED button/indicator
Does TripLog drain battery?
Battery use can be higher than normal. To learn how to better preserve battery life, visit the help centre GPS and Battery use. Or use TripLog Drive, which completely offloads the phone battery use.
How much data does TripLog use?
TripLog uses a very small amount of cellular data, typically less than 10 MB per month. For more information, visit the help centre Data Usage.
How do I data sync? Is it automatic?
Data syncs occur daily automatically, however, in order to do a manual data sync, go to: TripLog app -> Main Menu -> Your Plan -> Data Backup (on the top) -> Sync Data between Cloud and Device -> Merge Data (Recommended).
If I have more questions, where can I learn more about TripLog?
To learn more about TripLog specifics, visit https://help.triplog.net/